Privacy Policy for EduMaster Parents Mobile App

Last Updated: June 1, 2026

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Welcome to the EduMaster Parents mobile application (“EduMaster Parents”, “the App”, “we”, “our”, or “us”).

This Privacy Policy explains how the EduMaster Parents Mobile App collects, uses, stores, and protects user information when parents and guardians use the application.

By using the application, you agree to the terms described in this Privacy Policy.

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1. Information We Collect

A. Account Information

When logging into the application, we may collect:

• Parent name
• Student-related information
• Username or registered email
• Phone number
• School affiliation

B. Usage Information

The application may automatically collect limited technical information such as:

• Device type
• Operating system version
• App version
• Login timestamps
• Crash reports and diagnostic information

C. Notifications

If enabled by the user, the application may send notifications related to:

• Attendance
• Grades and assessments
• School announcements
• Homework and assignments
• Financial notifications
• Administrative updates

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2. How We Use Information

The collected information is used for the following purposes:

• Providing access to school services
• Displaying student academic and administrative information
• Improving application performance and reliability
• Sending important school-related notifications
• Providing technical support
• Maintaining application security and preventing unauthorized access

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3. Data Sharing and Disclosure

We do not sell users’ personal information.

Information may only be shared with:

• Authorized school administration staff
• Educational institutions using the EduMaster system
• Trusted technical service providers necessary for operating the application
• Government authorities when required by applicable laws or regulations

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4. Data Security

We take appropriate technical and organizational measures to protect user data against:

• Unauthorized access
• Data alteration
• Disclosure
• Loss or misuse

However, no electronic storage or internet transmission method can be guaranteed to be 100% secure.

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5. Children's Privacy

The application is intended for parents and guardians and not for direct use by children under the applicable digital consent age.

Student information displayed within the application is accessible only to authorized parents or guardians associated with the student account.

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6. Third-Party Services

The application may use trusted third-party services for functionality such as:

• Push notifications
• Analytics
• Crash reporting
• Authentication services

These third-party providers may process limited technical data as required to provide their services.

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7. Data Retention

User information is retained only for as long as necessary to:

• Provide educational services
• Comply with legal obligations
• Resolve disputes
• Maintain operational records

Schools using the EduMaster system may manage certain retention policies according to their internal regulations.

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8. User Rights

Depending on applicable laws and regulations, users may have the right to:

• Request access to their personal information
• Request correction of inaccurate information
• Request deletion of certain data
• Request limitation of processing

Requests should be submitted through the relevant school administration or the contact information provided below.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published within the application or on the official website, and the “Last Updated” date will be revised accordingly.

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10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact:

EduMaster Support Team
Email: applicationsupport@nes.moe.edu.eg

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11. Consent

By installing or using the EduMaster Parents Mobile App, users acknowledge that they have read and understood this Privacy Policy and agree to its terms.